Here at Airframe Designs Limited (AFD), we take your privacy seriously. We will NEVER sell your data and we promise to keep your data secure. If you have any questions regarding our privacy policy and practices, you can email us at yourdata@airframedesigns.com, write to us at 2 The Pavilions, Avroe Crescent, Blackpool, FY4 2DP, or call us on 01253 400320.

WHO ARE WE?

AFD is a UK-based engineering company specialises in the supply of engineering services such as Stress Analysis, Engineering Simulation, Structural Test Services, and Certification Services to the Aerospace, Space and Defence markets.

HOW DO WE COLLECT INFORMATION FROM YOU?

INFORMATION COLLECTED WHEN USING THE WEBSITE

We obtain information about you when you visit our website. This information includes your IP address and information regarding what pages are accessed and when. On our website, we use Google Analytics to analyse the use of our website and help us create a more useful, and easy to use site. This is a web analytics service provided by Google, you can find out more information here. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using your browser controls, you are always in control of the cookies we store and access on your computer. More information on how to control cookies and limit personal data processing can be found at www.youronlinechoices.com/uk/five-top-tips.

INFORMATION COLLECTED WHEN USING WEBSITE FORMS

We acquire personal information about you when you submit a contact form enquiring about our products and/or services or when submitting a job application form via the AFD website. This information is stored securely either on our WordPress database, internal server database and/or our third-party Customer Relationship Management system (Capsule CRM) to ensure that your product/service enquiry or job application is processed efficiently. Information held in our Customer Relationship Management system is accessible by AFDs’ Business Development team, which includes a third-party consultant, where they have appropriate data protection regulations.

INFORMATION COLLECTED DURING SALES AND/OR AT EVENTS

We also acquire personal information directly from you during sales or purchasing activities and/or in connection with marketing events, from business cards and/or emails. This information is stored securely either on our internal server database and/or our third-party Customer Relationship Management System (Capsule CRM) to ensure that you receive the best possible levels of customer service. We will not use this data for direct marketing purposes unless explicit consent has been giving to us by you to do so. Information held in our Customer Relationship Management system is accessible by AFDs’ Business Development team, which includes a third-party consultant, where they have appropriate data protection regulations.

HOW LONG DO WE HOLD YOUR DATA?

The duration period in which your personal details will be held depends on the following scenarios:

  • For a job application made through the website – your data will be held no longer than 5 years so that we can send you information on any new roles that may arise within the company for which you may be suitable.
  • For a product/service enquiry made through the website – your data will be held no longer than 5 years, unless you become a customer of AFD and then your personal details will be held in accordance with our legitimate interest and will be held for the length of time you continue to be a customer of AFD, so that we can manage our relationship with you and provide you with the best possible levels of customer service.
  • For data received through our website analytic application (i.e. Google Analytics) – this data will be held for no longer than 3 years.
  • For data collected during the sales process or at an industry event – this data will be held no longer than 5 years from our most recent exchange, unless you become a customer of AFD and then your personal details will be held in accordance with our legitimate interest and will be held for the length of time you continue to be a customer of AFD, so that we can manage our relationship with you and provide you with the best possible levels of customer service.

YOU HAVE THE FOLLOWING RIGHTS:

  • The right to be informed
  • The right to rectification
  • The right to access
  • The right to object
  • The right to erase or be forgotten
  • The right to restrict processing
  • The right to data portability

YOU ALSO HAVE THE RIGHT TO ASK THE FOLLOWING OF US:

  • If data is shared, what will the third-party do with this information?
  • Will the data be shared overseas? If so, will it be safe? Does this country have adequate data protection?
  • Who is the Data Controller?

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance by emailing yourdata@airframedesigns.com or directly to the Information Commissioners Office.

CHANGES TO OUR PRIVACY POLICY

This Privacy Notice may be changed by us at any time. If the policy is updated, you will be informed using our digital platforms.